Difference between Background and Real-Time Workflows

Background Workflow

  • Operates in the background, requiring users to refresh pages to see changes after saving records, however, this doesn't interrupt users' ability to continue their work.
  • If a step fails in the background workflow, the process halts at the failure step, and changes made by previous steps are kept. 
  • Errors do not appear as pop-ups; administrators must check system job logs to identify failed processes.
  • Background workflows are designed to minimize resource usage, ensuring they do not disrupt system processing.
  • Troubleshooting background workflows is straightforward as it's easy to monitor which process failed at which point.

Real-Time Workflow

  • Changes are instantly reflected upon saving a record, without requiring page refreshes.
  • Users may need to wait briefly for the process to complete, but it's not typically noticeable.
  • If a step fails in a real-time workflow, a pop-up error message notifies users of the failed process.
  • Real-time workflows typically consume more system resources due to their immediate processing nature.
  • Troubleshooting real-time workflows can be challenging as pinpointing the exact error step is more difficult compared to background workflows.

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